We see the app is regularly updated, though, so QuickBooks is keen to fix bugs. bugs where the app does not update after changing some details in the web dashboard. Issues with the app are more frequent, e.g. When it comes to payment issues, there are few complaints apart from occasional slow payouts. Many QuickBooks reviews express that the support feels non-existent, with long holds on the helpline. Though you do get better account stability with GoPayment because of the dedicated merchant account, when there’s an issue with the app or anything else, you may not get good support from the customer service team. There is also an online resource section, community forum for discussions with other QuickBooks users, website chat and Facebook messaging. The support team for QuickBooks Payments is available free by phone on business days between 6am and 6pm.
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